Building product at @jamasoftware. Former co-founder of @usenotion.
The School of Little Data
This is how I SaaS.
Feb 9, 2017
· 3 min
The startup guide to growing your business with Intercom
More helpful tips to running your business with Intercom
See how Notion can help you make smarter decisions with your customer data from Intercom
Sep 6, 2016
· 2 min
Better products for a better world.
How Watsi is letting us all take part in their world-changing…
Aug 2, 2016
· 1 min
Hey Kevin, thanks for this article.
I think that is a typo that I need to go back and fix or at least clarify more. :) It should say “list out a few customer success milestones” — these could relate to particular features that a customer has been recommending, or the adoption rate of a newly released feature, etc.