Three focuses to increase your trust capital because asking for it won't work — Despite the long hours we had worked to pull it all together, the team was all smiles at the end of the customer presentation. …

High-performing teams thrive with good feedback and coaching on how to give it. — I have found that I crave feedback. It came with the realisation that I value getting better over being right. I think it is one of the things that has indeed accelerated my career. It has been good for me, but it also underpins the high-performing culture at Netflix. …

It is a distinguisher in high-performers — and people I admire — “What makes you think he’d be suitable for the role”, she asked me. I thought for a minute and responded, “he is one of those people that is more interested in getting it right — than being right. …

Learn how to walk the stairs! — “I don’t know how to get the team to understand. They don’t seem to get it”, she said to me while sitting in the partially sunlit room overlooking the park in our second story meeting room. “It seems like every problem they come to me with needs to be explained…

3 Lessons from Coffee with the Female General Manager of a Multi-Million-Dollar Revenue Company — I was fortunate to have a leader I respect sit with me for coffee on a warm summer morning. Over the next hour and a half, we discussed leadership philosophies, career inflection points, work and life integration, and identification of organisational priorities. This leader has balanced international portfolios as a…

You need to learn that qualities trump skills in bringing value — Huddled around the desk in the small conference room, we discussed the importance of changing roles within work. I talked about how much you learn about yourself in starting a new job. My mentee asked me, but what if I don’t have the right skills? This is a common concern…

Reduce the versions, improve your personal brand and grow your value — I was standing in front of a projector screen, and there were about 25 people scattered around tables and chairs at the end of the multipurpose lunchroom. …

A mentee asked me about job interviews, I told them about conversations — We were sitting around the conference room table with the two candidates details and our notes in front of us. We needed an engineer with specific skills for our team, but it wasn’t clear which candidate to choose. I was asked my opinion, who should we choose? I knew that…

Number 3 — High Potentials win by creating winners — A term thrown around in companies is Hi-Po; these are the people deemed by leadership to have high potential (Hi-Po). Hi-Pos regularly end up on accelerated leadership paths and are given opportunities in new and exciting areas. It often seems like an unachievable goal for many to reach Hi-Po status…