“Be Kind.”

Being kind is the most important value to me. Being kind starts with considering the immediate impact of what we do to the people immediately involved in any interaction we have. More wisely, it extends to the system we’re in, and therefore the nth impact beyond those immediately involved.

Kindness produces better outcomes in every dimension — happier people, better products, and superior business outcomes.

Being kind doesn’t mean not disagreeing, it doesn’t mean having to go slowly, and it doesn’t mean that everyone is right.

It takes sophistication, mindfulness, and practice to really grasp kindness. …

Vish Nandlall (CTO of Telstra) hosted a company retreat focused on Innovation. He asked me for my thoughts on three key elements of entrepreneurial culture that would be meaningful to a G2000 company.

I’ve worked in Silicon Valley (and Seattle) for over 20 years at both startups Apigee, Ofoto, NetStudio) and large companies (Microsoft, BEA Systems, Fair Isaac). Since 2002 I’ve worked exclusively in enterprise software in external-facing roles, which has led me to understand and empathize with really large companies. As a result I tend to eschew “one-size-fits-all” frameworks.

That said, here are my top 3 memes to orient…

Sam Ramji

Product Management and Developer Relations at Google

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