How AI will influence eCommerce in 2017?
One thing that still is a global phenomenon that has been successful in disrupting the traditional shopping experience, but definitely not at it’s fullest potential is Artificial Intelligence.
A single drawback of the eCommerce industry is the search bar. Type “IOS smartphones” you would be taken to a page that is full of phones, watches, cases and other IOS devices. The current search engine algorithm is not able to understand what the human being wants. The search engine algorithms are not written to understand the vernacular and the nuances of a language spoken by a human being, today. But with the help of AI with Natural Language Processing Capabilites, adding human element to the digital forum. This will help the eCommerce companies to to convert a lot of leads into sales in 2017.