Hosted PBX Service Vs Premise-Based IP PBX System Lifecycle

Understanding The PBX System Lifecycle

On average, a traditional lifecycle of premise-based PBX will lie between 7–10 years of use.

Traditionally, PBX technology only saw minor improvements within this time span. Even as early as a decade ago, upgrading your PBX system had more to do with replacing worn out products and receiving incremental improvements in the service you received.

However, PBX technology now evolves at a much faster rate than ever before, largely due to the development of all-software VoIP-based systems. While you can still own the same PBX system for 7–10 years, your system’s technology will now reach obsolescence faster than ever due to technological advancement, and not technological breakdown.

The Benefits of VoIP Hosted PBX

Hosted PBX systems offer a wide range of significant improvements over traditional PBX, including the following:

• Scalability. It’s both easier and cheaper to scale a VoIP system than a traditional PBX system, removing a major limitation on the growth of your organization. Most Hosted PBX Service Providers will allow you to increase or decrease the number of extensions or features depending on your organization’s needs.
• Flexibility. VoIP hosted PBX allows your organization to use a fully connected outside customer service and sales team working from any location, whether you hire new remote staff or allow your existing employees to work from home.
• Reduced Overhead. With little upfront cash VoIP hosted PBX also provides a cost-saving service in the long term- especially if you aim to grow your organization.
• Exceptional Price-Performance. Hosted VoIP services are packed with advanced PBX features at a fraction of the cost of Traditional PBX licensing and hardware.

Why Some Organizations Haven’t Upgraded their PBX Systems

Unfortunately, plenty of companies have delayed taking advantage of the benefits of VoIP hosted PBX. The reasons behind these delays are more due to historical circumstances than any Yeastar Phones problem with VoIP services.

First, remember that the traditional PBX lifecycle is 7–10 years long. Keep in mind the average organization will hold off upgrading their infrastructure as long as possible, even in the best of economic climates. That means most organizations upgrade their PBX system every 10 years, barring a massive potential crises necessitating a technological upgrade.