Well hi. How has your week been? Mine has been… eventful.
On Tuesday my buyer pulled out of our house sale.
On Wednesday we started viewings again (after some frantic tidying).
Then, on Thursday we had a new offer!
This house buying/selling malarkey is nothing short of a rollercoaster and some of the bends are pretty whiplashy.
But the rest of the week has been pretty good actually.
I’ve had some freedom to work on a project and it’s been good to read, research and do the thinking. …
I always feel especially privileged when we run One Team Gov events that our attendees are engaged and willing to give their honest feedback, good and bad, and that our organising teams are always willing to listen and learn from that feedback.
This event was no different. We had 78 survey responses, including 5 who were unable to access the Google Form but supplied their feedback via a PDF version. That’s an 8.6% response rate.
We have also pulled together email feedback from attendees who wanted to write to us rather than using the form, and what you told us in the chat functionality on the day. …
I’ve been thinking a lot about digital transformation, working in this space of change, of user centred design, of service design. Of power structures and hierarchies. Of empowerment and disempowerment, and the casual ways that we disempower others.
What if a training offering for people working in local gov concentrated on empowering the people who feel like that? To help them to recognise their own empowerment, and to take advantage of it, without feeling responsible for doing everything? …