The Rise Of Contingent Workforce Management

According to government records, roughly 40 percent of workers in the United States are contingent in some form, and most of them look for jobs on unique networks. Businesses use these same platforms to post jobs and find people with particular skills.

There are two emerging markets that support this new work paradigm. The first is Contingent Workforce Management Systems, such as Fieldglass from SAP, Kronos, Beeline, PeopleFluent, Workday and numerous others. This field, which includes software for vendor management, as well as time-tracking and scheduling systems, is highly fragmented with only a few leaders.

The second market is the Gig Work network that matches workers to projects. There are numerous solutions, such as Upwork, Freelancer, Fiverr, Workpop and dozens of others. These platforms have morphed from job networks to recruiting and skills management sites. Firms such as Pixelapse (a collaboration platform for designers), GitHub (for software engineers), and others are developing similar platforms for technical disciplines.

Why People Go Solo

Research from MBM Partners for the 5th consecutive year, show well over half of Full-Time Independents state they chose to be independent and are very satisfied with their style of work. The truth that independent workers actively take this journey by choice and not be an accident is a very clear finding from their research. “Only 9% said they were doing independent work for reasons beyond their control, like downsizing, layoffs, or illness. That’s down significantly from the 15% who reported such motivating factors in 2011 when the economy was still beginning to heal. Nearly 6 in 10 (58%) report that independent work was their choice completely, with another 32% saying that personal choice played a significant part in the decision to work solo.”

Independents told MBO Partners that their career choices stem from an impulse to have greater freedom, flexibility, and purpose. Regardless of the precise wording they use, the impulse speaks to a desire to have greater control over their lives and careers. This year, the top four reasons individuals cited most frequently as factors for working independently were:

  • The ability to control my own schedule (61%)
  • More flexibility (58%)
  • Like being my own boss (54%)
  • The ability to do what I love (48%)
  • Solopreneurs thrive by building p2p relationships

Building relationship capital and trust with your customers and partners begin and end by doing what you promise especially in this interconnected and morally interdependent business world. Up to now, it has been safer for solopreneurs not to participate in social media with their stakeholders because of the perception that it was riskier to say something or share something that would potentially upset a customer.

It is now becoming riskier for solopreneurs or small businesses not to engage online with their social network and stakeholders. No online engagement means you are invisible which will have a negative effect on your reputation, credibility, and influence. Stephen M.R. Covey, says, “Relationship trust is all about behavior … consistent behavior.” This is important online or off.

Introducing PeerSaaS

In late 2016, the Standard of Trust, A Relationship Capital Benefit Corporation launched PeerSaaS, a p2p Performance Management and Recognition platform designed to capture, account, recognize and reward peer-to-peer commitment through gamification (relationship capital points, appreciation badges, and achievement level trophies). PeerSaaS can assist in building greater engagement, collaboration, and advocacy with workers.

PeerSaaS: Performing Excellence-Engaging Recognition

As an employer, we hope you will give PeerSaaS a try. Your workers are a critical resource and PeerSaaS can provide you a way to build greater engagement by rewarding kept-commitments with relationship capital. How organizations and their workers connect, collaborate, engender trust, deepen loyalty, and earn relationship capital is the source of competitive advantage in our digital and social world.