How do consulting companies, e.g., McKinsey, share internal knowledge, like decks, frameworks, and pitches?
1 min readOct 29, 2018
Originally answered Jan 20, 2011
Typical tools include:
- Intranets
- Team Spaces for Collaboration
- Web Conferencing
- Portals
- Repositories and Knowledge Bases
- Threaded Discussions and Enterprise Social Networks (ESNs)
- Personal Profiles and Expertise Locators
- Enterprise Search
Old-fashioned email distribution lists are discouraged by knowledge managers, but they are still widely used.
For examples of knowledge management in professional services firms, see:
- Deloitte
- Hewlett-Packard
- HP: KM in the Real World
- Proven Practices for Promoting a Knowledge Management Program — Chapter 15: Reuse Proven Practices
- Microsoft Services
- Large Professional Services Firm
- Large Systems Integrator
- Digital Equipment Corporation (DEC)
- The Hewlett-Packard Company