Social Networking Tools at HP, Jack Vinson, Matt Moore in America, Prediction Markets, Building Enterprise Taxonomies

21-May-08 Archive of Weekly KM Blog by Stan Garfield

KM Question of the Week

Q: Did HP implement any social networking tools within the company?

A: Yes. Four articles discuss some of the examples.

  1. Battling over control of social networking sites — HP & Web 2.0
  2. Hewlett Packard’s internal social network engages employees — Social networks like the one at HP allow employees to connect instantly
  • APQC’s KM Edge

3. The Growing Popularity of Social Networking and Expertise Location — HP uses an internally developed application called me@hp as its primary social networking tool. Representatives from HP’s KM team compare this application to external sites such as Facebook, MySpace, and LinkedIn.

  • BusinessWeek

4. Mining the Office Chatter — What if managers and employees could listen in on any gripe fests and hallway brainstorms taking place at the office, all at one time? That’s the concept, in digital form, behind Hewlett-Packard’s WaterCooler, a new tool from its research labs that indexes what employees say on their internal and external blogs.

KM Thought Leader of the Week

I posed the following question to many KM thought leaders. “If you were invited to give a keynote speech on knowledge management, what words of wisdom or lessons learned would you impart?” This week’s answer is from Jack Vinson.

“Words of wisdom on KM:

  • It’s not about the knowledge, it’s about connecting people who have useful information to those who need it — whether you connect them face-to-face, or it is mediated via technology (and time).
  • It is very easy to get locked into one method of doing knowledge management. Be curious about options for KM. Test things out, ask your colleagues. Then make your decisions as they work in your environment.”

KM Blog of the Week

I hosted Matt Moore for his visit to Detroit. We attended the Midwest KM Community Meeting. Matt blogged about his visit to America in Engineers without Fears:

KM Link of the Week

The promise of prediction markets: A roundtable by Renée Dye

Although they draw together widely dispersed information, prediction markets face organizational and legal challenges.

  • Prediction markets, which aggregate information dispersed across organizations, produce forecasts that are usually at least as accurate as those of experts.
  • In this roundtable, practitioners from Best Buy and Google, the author of a book about collective intelligence, and a professor of law discuss the potential of prediction markets and the main obstacles they must surmount to become a more widely used tool for making strategic decisions.
  • One obstacle is that prediction markets challenge basic assumptions about expertise, power, and the way organizations should work. The other is uncertainty about the impact of securities and gambling laws on these markets.

KM Book of the Week

Building Enterprise Taxonomies by Darin L. Stewart, Ph.D.

From TaxoCoP

The book has 238 pages and is intended as a primer on creating, applying and maintaining managed vocabularies. The chapters include:

  1. Findability
  2. Metadata
  3. Taxonomy
  4. Preparations
  5. Terms
  6. Structure
  7. Interoperability
  8. Ontology
  9. Folksonomy

In addition to the basics of taxonomy and thesauri, I also cover ontologies and folksonomies. I believe this is the only book currently available that specifically discusses the application of XML-based technologies and standards (including XSLT, RDF, Zthes, SKOS, etc.) to managed vocabularies.