Originally answered Jul 9, 2017

Here are 100 examples — 10 categories each with 10 types.

1. Sales and Marketing

  1. Sales Management
  2. Marketing Management
  3. Lead Generation and Tracking
  4. Order Processing and eCommerce
  5. Reservation Management
  6. Customer Relationship Management (CRM)
  7. Customer Intelligence
  8. Customer Support Call Center
  9. Customer Chat
  10. Customer Loyalty

2. Operations

  1. Enterprise Resource Planning (ERP)
  2. Operations Support
  3. Engineering
  4. Manufacturing
  5. Distribution
  6. Logistics
  7. Inventory and Stock Control
  8. Scheduling
  9. Process Control
  10. Procurement

3. Research & Development and Medical

  1. Research Management
  2. Laboratory Information Management System (LIMS)
  3. Scientific Information Management
  4. Innovation Management
  5. Intellectual Property Management
  6. Clinical Information System (CIS)
  7. Hospital Information System (HIS)
  8. Electronic Medical Record (EMR)
  9. Electronic Health Record (EHR)
  10. Drug Information System (DIS)

4. Financial

  1. Accounts Payable
  2. Accounts Receivable
  3. General Ledger
  4. Budgeting and Planning
  5. Forecasting and Reporting
  6. Expense Management
  7. Funds Transfer
  8. Investment and Portfolio Management
  9. Shareholder and SEC
  10. Tax Processing

5. Human Resources

  1. Recruiting and Hiring
  2. Personnel Data
  3. Payroll
  4. Staffing
  5. Performance Management
  6. Time Entry
  7. Expense Reporting
  8. Travel
  9. eLearning and Learning Management System (LMS)
  10. Gamification and Recognition

6. Productivity

  1. Project Management
  2. Email and Calendar
  3. Word Processing
  4. Spreadsheets
  5. Presentations
  6. Notes and Databases
  7. Workflow
  8. Web Conferencing
  9. Team Chat
  10. Voicemail

7. Information Management

  1. Electronic Content Management (ECM)
  2. Document Management
  3. Records Management
  4. Images
  5. Videos
  6. Geographic Information Systems (GIS)
  7. Executive Information Systems (EIS)
  8. Management Information Systems (MIS)
  9. Planning
  10. Reporting

8. Business Intelligence

  1. Big Data
  2. Data Warehouses
  3. Data Lakes
  4. Decision Support
  5. Modeling
  6. Prediction Markets
  7. Analytics and Text Analytics
  8. Visualization
  9. Market Research
  10. Competitive Intelligence

9. Artificial Intelligence and Cognitive Computing

  1. Expert Systems
  2. Neural Networks
  3. Natural Language Processing
  4. Machine Learning
  5. Deep Learning
  6. Intelligent Agents
  7. Intelligent Personal Assistants
  8. Chatbots
  9. Robotic Process Automation (RPA)
  10. Pattern Recognition

10. Knowledge Management

  1. Repositories and Knowledge Bases
  2. Digital Workplace
  3. Social Business
  4. Enterprise Collaboration
  5. Enterprise Taxonomy
  6. Enterprise Search
  7. Expertise Location and Skills Inventory
  8. Intranets and Portals
  9. Syndication and Subscription Management
  10. Idea Management

See also:

Stan Garfield

Written by

Knowledge Management Author and Speaker, Leader of SIKM Leaders Community, Community Evangelist, Knowledge Manager https://sites.google.com/site/stangarfield/

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