What are the most common mistakes made by community managers?

Originally answered Jun 11, 2016

Here are three:

  1. Failing to actively monitor community activity to ensure that questions are answered, members are posting appropriately, and there is regular activity. See How to Be a Great Community Manager for tips to follow.
  2. Rigidly enforcing rules without applying common sense to each situation. See What’s your community’s culture? for more on this.
  3. Dominating discussions, posting too frequently, or always being the first to reply, with the result that other members may be reluctant to post or reply.