Technology changes the reality of people’s lives in real-time, for the better or the worse. But the ethical dimension of emerging technology has a tendency to lag behind. …

Lead culture change in your organization — In Part 1, we encouraged you to begin with yourself and to focus on the doing. It is important to establish your own personal foundation of design thinking practice by finding small opportunities in your daily work, deliberately asking questions and exploring solutions. In Part 2, we focused on the…

Creativity isn’t just a talent. It’s a skill — and skills can be learned. — I have something to confess. Even after over a decade of design education, training and practice I still don’t consider myself a particularly “creative” designer. Since my earlier years as a budding advertising student, I frequently envied my seemingly naturally talented colleagues who were always endlessly spontaneous and full of…

Develop your own design process — In Part 1, we introduced some simple activities and pointers to help you apply design thinking methods within your own work. However, design thinking is more than just a random collection of activities. …

Begin with yourself, focus on doing — It’s not easy to start something new — and even harder to stick with it. In this 3-part series on how to become a design thinking advocate, our designer Stanley Lai shares some practical tips: from getting started, to habit-forming techniques, to teaching others. Interested in getting started as an…

This people-centric method can shift decimal points and break team silos I don’t know your quarterly objectives. Your particular sector. Your revenue model. But I have found one thing to be true thus far: every business benefits from design. …