Empathy and Understanding: Helping Loved Ones with Chronic Illness

Kristina
4 min readAug 7, 2023

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Imagine walking on a tightrope, but you’re doing it all day long.

Credit: Midjourney, Author

Living with multiple chronic illnesses is like that. It’s a delicate balance of symptom management and maintaining a semblance of normalcy. On the toughest days, even getting out of bed can feel like an insurmountable task. These are the times when I lean heavily on my mom.

Losing my independence was never an easy pill to swallow, and there’s a perpetual internal struggle that comes along with it. It’s not something you ever get fully accustomed to, but it becomes part of your “new normal”.

Here’s what I wish more people understood: Chronic illness isn’t always visible. We might be experts at putting on a brave face, masking the pain and exhaustion behind a facade of appearing normal. Yes, there are days when my mood seems off, but it’s not about having a “bad attitude”. It’s the unrelenting onslaught of symptoms, the constant fight to function. That’s the reality hidden behind the mask.

This is why understanding and empathy are so vital. For those living with chronic illnesses, it can make all the difference.

The Art of Listening

It’s astounding how much comfort can come from being truly heard. In a world that’s often quick to advise and fix, sometimes all we need is someone to listen and validate our experiences without judgement.

Empathic listening goes beyond simply hearing. It’s about being fully present, actively seeking to understand the other person’s perspective. It’s not about rushing to offer advice or solutions, but acknowledging their feelings and experiences.

Here are a few tips for empathic listening:
- Be patient — allow them to fully express themselves, even if it takes time.
- Show understanding — use phrases like “that sounds tough” or “I can see why you’d feel that way”.
- Encourage sharing — prompts like “do you want to talk more about it?” can show that you’re there to listen.

Avoid common pitfalls like trivializing their feelings, offering unsolicited advice, or making it about yourself. Chances are, we’ve heard “it could be worse”, or “I know how you feel, I once had…” a million times. Remember, empathic listening is about creating a safe space for your loved one to share their struggles and feel understood.

How to Help in Everyday Life

Living with a chronic illness often means facing daily challenges that healthy people might overlook. Even the simplest tasks can become daunting. As a caregiver or supporter, offering help is crucial, but it’s also important to respect their independence.

One way to offer help is by asking what they need instead of assuming. Open-ended questions like “how can I support you?” allow them to express their needs without the feeling of being a burden.

Navigating healthcare is another arena where practical support is essential. This may range from accompanying them to appointments, helping manage medications, or even just understanding the treatment plan. Chronic illnesses often mean a maze of specialists, therapies, and medications.

Remember, practical support is about making their daily journey with chronic illness a shared one, rather than a lonely struggle.

Dealing with Feelings and Fears

Chronic illness carries an emotional weight that can be as challenging as the physical symptoms. Fears about the future, frustration over lost abilities, or the simple daily grind of symptoms can all contribute to emotional stress.

As a caregiver or loved one, acknowledging these emotions and providing support can make a world of difference.

Start by validating their feelings. It’s okay to not always have the right words to say. Often acknowledging their struggle and affirming their feelings is more valuable than any advice. Try to choose phrases that bring comfort in difficult times.

Encourage open conversation about fears and anxieties. It’s important to create a safe space where they feel comfortable expressing their emotions without judgment. Ensure them that it’s okay to have bad days and it’s okay to express their feelings about it.

Wrapping Up

Supporting a loved one with chronic illness might seem daunting, but it’s about presence, understanding, and empathy. We’ve learned the art of effective listening and how to provide practical help while respecting their independence. We’ve also touched on the importance of emotional support in helping them navigate the emotional turmoil that chronic illness can bring.

Remember, this journey is a continuous process of learning and understanding. Each person’s experience with chronic illness is unique, so keep communicating, keep listening, and keep learning!

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Kristina
Kristina

Written by Kristina

Graduate Student | Computer Science | Security | Design

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