But the job of a product manager isn’t to understand analytics, it is to understand customers.
The Past and Future of Product Management
Matt LeMay
2K83

Yes on this! Analytics is a good proxy but it does not replace actual knowledge about customers. Analytics helps you know something “about” the customer, it does not help you know the customer.

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.