Curiosity is key for anyone aspiring to be in a world where you’re constantly striving to create better experiences for people. We should always be asking questions, realizing that whatever the right solution was last year, may not be the right one this year and that, try as we might, we’re never satiated with a final answer.
…is best known for inventing the hashtag and has held innovative roles at Mozilla, Google and Uber. “Someone who has empathy and wants to understand someone’s perspective and experience are the key drivers. If you want to get into this and you’re in finance or you’re in real estate or you’re in traditional graphic design, it doesn’t matter. What matters is that you care about asking questions and you actually care about the responses.”