Become a member
Sign in
Steph R
Steph R

Steph R

52 Following
6 Followers
  • Profile

  • Claps

  • Highlights

Highlighted by Steph R

See more

From The Purpose Of Life Is Not Happiness: It’s Usefulness by Darius Foroux

What really makes me happy is when I’m useful. When I create something that others can use. Or even when I create something I can use.

From Why Customer Success is a glimpse at the future of Employee Retention by Darren Bounds

By actively looking for patterns and taking dedicated action on customer behavior findings, you’ll find yourself inherently solving the problems that matter inside the product itself. In turn, you’re expanding your product to fit the needs of future customers, and improving on their…

From Why Customer Success is a glimpse at the future of Employee Retention by Darren Bounds

In Customer Success, we actively look for the perfect when. We find the early pain points of our customers, and we monitor changes in their behavior that correlate with later stage dissatisfaction and/or churn. Using this data, we can jump out ahead of potential roadblocks with a related, proactive message — …

Claps from Steph R

See more

The Anatomy of a Perfect Discovery Call

Dan Smith

How To Get A Job Doing What We Do(-ish)…

Mike Arauz

Designing the Employee Experience

Chris Kiess