We use cartography to guide us daily. We see maps everywhere in current technology, whether in our phone, car dashboard, or embedded in a website. But, the map itself looks a lot like it did back when it was made out of paper. Cartography, or map-making, literally translates to paper…

Traffic is an easy thing to complain about. So is a late train. Commuting, running errands, visiting friends and places — so much of our day is spent moving from point A to B. …

I’m always intrigued by anything that delivers a great experience. I left the world of architecture behind to pursue User Experience design. Yet, what I learned designing built environments continues to surprise me with relevance. Lately especially, I’ve been spending less time looking at my phone and more time observing…

Many designers fear criticism. But the fact is criticism breeds productivity and even creativity.

When I was in architecture school, I found the process of studio courses so abrasive. We’d come in twice a week to stand up in front of the class and show the work we slaved over…

Everyone is part of multiple communities: from the largest scale of a globally-connected social network, to the scale of a city, neighborhood, school, down to the micro-scale of groups of friends and family. Technology largely targets the largest and the smallest scales. It assumes that the middle stuff just gets…