stephen.ingledew – Medium

stephen.ingledew

stephen.ingledew

Embracing FinTech Transformation Through People

FinTech, the fusion of new technologies with finance, is very much a movement impacting everybody, reinventing the way customers and the…

Jul 13, 2019

Embracing FinTech Transformation Through People

Jul 13, 2019

stephen.ingledew

Commercial Leadership in Changing Times

A key role of leaders in these ambiguous and volatile times is to help their organisation rise above the challenges and adapt to the…

Nov 17, 2017

Nov 17, 2017

stephen.ingledew

Technology and Collaboration Reinventing Financial Services to Improve Customer Outcomes

The technology advances and social revolution we are living through is giving rise to a new economy in which the established market rules…

Oct 4, 2017

Technology and Collaboration Reinventing Financial Services to Improve Customer Outcomes

Oct 4, 2017

stephen.ingledew

Can Technology Transformation be the Enabler for a Customer Led Business?

Technology is impacting practically every aspect of our daily lives. Whether this is in the way we socialise and entertain ourselves, the…

Aug 8, 2017

Can Technology Transformation be the Enabler for a Customer Led Business?

Aug 8, 2017

stephen.ingledew

Is the Customer Really Embedded in Your Strategy?

The vast majority of organisations will have a business strategy detailing a plan of action to achieve commercial objectives by delivering…

Jul 11, 2017

Is the Customer Really Embedded in Your Strategy?

Jul 11, 2017

stephen.ingledew

Leading the Customer Experience Strategy — Time for a Customer Officer!

Many organisations are recognising in this world of changing consumer expectations and technology advances that going forward customer…

Jun 10, 2017

Leading the Customer Experience Strategy — Time for a Customer Officer!

Jun 10, 2017

stephen.ingledew

Creating the Environment for a Customer Strategy

Executing a customer strategy requires the transformation of all business operations, from marketing to servicing to risk, as well as the…

May 25, 2017

Creating the Environment for a Customer Strategy

May 25, 2017

stephen.ingledew

Leadership and Embracing Social Media

Whilst senior leaders are ultimately measured by numbers and commercial outcomes, the means to achieve the best results depend on many…

May 18, 2017

Leadership and Embracing Social Media

May 18, 2017

stephen.ingledew

Customer Leadership — Driving Change From Within

Much is spoken and written about business transformation with new digital and data capabilities focused on delivering better customer…

May 18, 2017

Customer Leadership — Driving Change From Within

May 18, 2017

stephen.ingledew

Marketing to Drive Employee Engagement

Customers will never love a company until employees love it first, is a well known business sentiment

Mar 20, 2017

Marketing to Drive Employee Engagement

Mar 20, 2017

stephen.ingledew

stephen.ingledew

Stephen Ingledew is the Chief Executive of FinTech Scotland, the enterprise established by the Scottish Government, Univerity of Edinburgh and private sector

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