3 keys for unlocking strategic advantage by adopting design tools

When I began my career in Human Centered Design (HCD), nearly all conversations were about designing better products and services that consumers really wanted. I have always been more curious, however, about the power of HCD to transform the organizational experience. How might we create workplaces and organizations that people actually want to work for?

When I looked to the organizational design field, however, I was sorely disappointed in the lack of curiosity, creativity, humanity — DESIGN, really — in the practice. Most organizational strategists I know affiliate more closely to the disciplines of “management science” and “leadership” than design.

Indeed, the historical roots of organizational design are much closer to an engineering practice than a design practice. …

A major action-item since digesting Jennifer Harvey’s Raising White Kids (my takeaways here) and Layla F. Saad’s Me and White Supremacy has been to do a proper audit of what my kids are reading. I have a 4 year old daughter, a 2 year old son, and an avalanche of books.

  • Marie Kondo-style: get every kids book in the house in one room so I can see it all together
  • Divide the books into 5 categories: only non-human characters, centers BIPOC characters, centers characters of many races or cultures, centers white characters, books I just don’t like reading
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We have 117 books with only non-human characters. Mostly animals and tractors. I removed just a few, only for the cause of dreading reading them aloud.

My takeaways from Jennifer Harvey’s Raising White Kids

I just finished reading Raising White Kids by Jennifer Harvey and wanted to capture my key insights and action items. …


Stephanie Gioia

working at the intersection of organizational challenges and design thinking | www.futurework.design

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