When I began my career in Human Centered Design (HCD), nearly all conversations were about designing better products and services that consumers really wanted. I have always been more curious, however, about the power of HCD to transform the organizational experience. How might we create workplaces and organizations that people actually want to work for?
When I looked to the organizational design field, however, I was sorely disappointed in the lack of curiosity, creativity, humanity — DESIGN, really — in the practice. Most organizational strategists I know affiliate more closely to the disciplines of “management science” and “leadership” than design.
Indeed, the historical roots of organizational design are much closer to an engineering practice than a design practice. …
A major action-item since digesting Jennifer Harvey’s Raising White Kids (my takeaways here) and Layla F. Saad’s Me and White Supremacy has been to do a proper audit of what my kids are reading. I have a 4 year old daughter, a 2 year old son, and an avalanche of books.