By WiseWoman (Own work) [CC BY-SA 4.0], via Wikimedia Commons

Giving CIOs visibility into end-to-end web performance

Trading in today’s shattered-glass perspective for single-pane-of-glass overview

The old-school silo approach to web performance monitoring is making today’s CIOs anxious. According to IDG Research, 80% of CIOs rank application and network performance as a top priority, yet only 16% feel they are doing it well.

So, why is there such a disconnect?

One reason is that CIOs lack unified, dashboard-level insight into their companies’ application and network performance. This makes them a bit unique among their C-level colleagues. CMOs have insight into their marketing efforts. CFOs have insight into the company’s financial performance. But CIOs don’t have quick and easy access to web performance at their fingertips.

To date, CIOs have had to piece together a bunch of different reports from disparate teams to get the full picture of what’s going on. Teams managing the IT infrastructure report on the health of the infrastructure, the network guys report on the network, and so forth. In this traditional “silo approach,” each team supplies part of the picture, but there’s no single holistic overview. No CIO has the time to analyze myriad data or interpret a bunch of heterogeneous graphs The CIO is left with a shattered-glass depiction rather than a single-pane-of-glass view.

Dynatrace turns this traditional approach on its head and empowers CIOs to make better decisions faster.

The artificial intelligence approach to monitoring

Rather than instrumenting every component throughout the technology, Dynatrace leverages its patented artificial intelligence (AI) smartscape technology to automatically detect and map out the entire web environment end to end. By auto-discovering the full breadth of the web architecture in play — including interdependencies — and then presenting a visual representation of everything — data centers, hosts, processes, services, and applications — Dynatrace gives CIOS and their teams a full view of how everything works together, from the infrastructure layer up to the interactions customers have with the software. The artificial intelligence learns dependencies, determines baseline metrics, and then compares performance metrics against the baseline to uncover anomalies.

This is especially valuable in today’s highly dynamic, fluid environments, where literally millions of dependencies are changing on the fly from moment to moment. Cloud and other virtualized environments are simply too complex and too fast-moving for a human to manage. Dynatrace lets its artificial intelligence algorithms and analytics do the heavy lifting, detecting causal relationships among data with millions of dependencies in microseconds.

Troubleshooting is easy, tracking down problems is hard

Which addresses the other big reason why CIOs feel their companies don’t deal with application and network performance very well. Almost half the CIOs in the IDG survey felt that it takes their teams too much time to resolve problems.

This is where Dynatrace outshines every other solution on the market.

Usually the big hang-up in resolving performance problems isn’t the time it takes to fix them, but rather how long it takes to find the issue. Dynatrace’s artificial intelligence applies proactive diagnostics to establish baselines automatically — no one needs to manually configure them — so any anomalies are auto-detected and “like-minded” issues are consolidated and grouped together for true root cause analysis. CIOs and their lieutenants are able to hand off the problem-solving to the appropriate team without convening hours-long war-room assemblies.

“After deploying a new release, we spent over 30 hours trying to find a performance problem. Once we found the issue, it only took us 30 minutes to fix it. With [Dynatrace], finding a similar problem would only take us minutes to identify”
 — John Robinson, IT architect, Zoominfo

There’s now a cure for CIO anxiety about their (in)ability to monitor and manage web performance.

See for yourself what Dynatrace can do. Dynatrace offers a free trial — the complete full-blown version, not a stripped-down demo — that auto-discovers and visually maps out an entire technology stack within minutes.

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