In reality, people interact with software like it’s a human
Emotional Intelligence in Design
Beth Dean
1.92K38

Yes. Yes. Yes.

The content is the interface. It should be as human as possible without being cutesy. One human talking to another human, who just happens to be a machine.

Like what you read? Give Steven Proctor a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.