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Net User Satisfaction (NSAT) is one metric Microsoft IT uses to evaluate a product. Learn how to calculate it and why it might be better than Net Promoter Score (NPS).
Below is a recorded talk I gave during ZgPHP #45 on Thursday, May 21, 2015.
This is first part of his talk dedicated to this subject so we will focus on RESTful design techniques, the verbs, the nouns and logic in MVC environments.
A couple snippets from this year’s Internet Trends Report