An interesting question, though, is how we can make the community better. What can I do as a moderator? What can we do as OSS developers?
Certainly the people who are jerks to open source projects / their teams are the ones at fault — but is there anything we can do as project owners, developers, and community moderators to improve the situation? Jerks will never go away, but maybe we can help somehow…
I’ve tried when people get out of line with me about RES to respond to them firmly and critically, reminding them that there’s a human on the other side and that their excess negativity is unnecessary. I have no idea if it helps, but I do what I can.
That’s a big reason, however, that I haven’t contributed to RES in quite some time. I burned out. It began to feel like a chore rather than a passion project.
I’d love to hear your thoughts on how we as participants or even arguably “leaders” in the community can do more to help make the rest of the community behave more acceptably.