The Terms Used Mostly in VOIP Phone System

businessphonesystems
2 min readJan 26, 2018

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By just reading the content of this article, you can clear the confusion you have with the humongous number of terms used in VOIP telephone system. It is because of the reason that in the next lines, you are going to learn the most frequently used terms in business telephone systems and their associated meanings. So if you don’t want to be left behind and learn about it, I recommend you read the next lines.

Number 1. ATA — this simply means Analog Telephone Adapter and its job is about connecting users who uses traditional fax machines and telephones to VOIP network.

Number 2. BYOD — also known as Bring Your Own Device. There are numerous providers for Bradenton VOIP telephone system that made it more convenient for users to switch providers by means of using their existing communication device. Thus, you can save more in the process if you already have an IP hardware available.

Number 3. DID — this is Direct Inward Dialing and these are actually phone numbers wherein you can save multiple numbers associated to different phone lines. This way, employees will be able to have a number of their own without asking for a separate telephone line. Basically, DID is eliminating unnecessary costs as well as the dealing with busy signal.

Number 4. IP Phone — this is otherwise known as VOIP phone or digital phone at http://generaltelephoneservice.com/ that is taking advantage of the internet to be able to send out calls. Whether you believe it or not, IP phones does not essentially have to have its own VOIP telephone system because fact is, even your own phone can be used as one with the plans that come with it.

Number 5. IVR — basically means Interactive Voice Response that is allowing computers to make interactions with caller and detect where it has to route the callers depending on the selections made in prompt menu. So for example, if your business phone system is using custom greeting which allows caller to choose between talking to the marketing, billing or sales, the caller will be redirected to a certain endpoint either to an individual or department based on the selection made.

Number 6. Packet loss — if for example your voice is transmitted as data packet, then the packet loss indicates that that part of data wasn’t able to reach its supposed endpoint. Normally, this is happening because of network congestion that causes jitter.

Number 7. PoE — this stands for Power over Ethernet that’s main job is to supply electrical power and data connection from a single cable to make the device function as it was expected to.

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