Appreciate the in-depth review! One thing stood out to us though, our bass is actually really incredible! Make sure the eartips are fully inserted, they do not ship completely inserted down to the earbud. Correct insertion should look like this: https://www.instagram.com/p/BQTE_bfjXdT

As far as the delay goes, we tried to keep people up to date via email, social, etc. Unfortunately we had to redo the mold for the charging case after QA revealed our original design was causing minor scratching on the earphone. With the holidays and all, it really turned into quite a debacle.

Thanks for sticking with us, we’re just getting started :)