Keith E SmithHow You Coach Your Team MattersWe toss around the word “coaching” frequently these days, but how you define it and the way you actually do it matters. It matters a lot.Sep 17, 2016Sep 17, 2016
Keith E Smith3 Keys to Building Your Front Desk Sales TeamYou own, or manage, a small to medium-sized business. You have staffed your front desk with individuals whose responsibilities go beyond…Sep 13, 2016Sep 13, 2016
Keith E SmithI spent two decades in the world of automotive.Car Dealerships: The Right Repair ChoiceSep 9, 2016Sep 9, 2016