How Low-Code BPM Software Implementation Enables Seamless Business Process Automation

Sara Suarez
5 min readJun 2, 2022

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In general, BPM software (Business Process Management) is a combination of technologies integrated to optimize business workflows and processes. The role of any BPM software is to organize a company’s core business operations.

Business operations can be of different types, for instance, consider a leading bank, there can be several processes for the opening and endorsement of savings accounts, application for a loan facility, application for a credit card, and many others. When all these processes function at a high scale (denoting high volumes on a regular basis), manual approval and administration become difficult for the workforce. Simply put, allocating the human workforce to analyze & approve 1000s of applications manually is practically impossible.

In such a scenario, BPM software with workflow automation allows organizations to execute multiple processes in a time-effective and cost-efficient approach. This is where low-code BPM software development comes in.

What is Low Code Software Development?

Low-code approach enables businesses to rapidly deliver business applications with a minimum of manual coding and low upfront investment in designing, training, and deployment. As per reports, the global market for low-code software development is expected to touch USD 65 billion by the year 2027.

Key advantages of low-code software development include:

  • Augmented prototyping
  • Reduced costs due to reductions in programming, testing, and bug-fixing
  • Simplified releases and updates
  • Data-centric configuration
  • Structural ownership of design, UX, formation, and delivery

Introduction to Low Code BPM Software

Low-code BPM software combines the concepts of low-code development with steadfast BPM capabilities to ramp up the development of automated business structures and applications. Low-code BPM solutions allow process owners, business analysts, and project managers to build their own processes and applications quickly, and usually cost much less than traditional BPM software. They can make modifications as required without depending on IT experts or companies. The low-code BPM software offers an interactive drag-and-drop interface for the workforce to design or implement new applications.

Why Businesses Should Use Low Code BPM Software

At present, businesses find conventional BPM software very difficult to use, as it lacks the functionality to handle complex workflows. Typically, leading organizations engage in several complex processes, for which they require BPM software capable of creating and managing complex workflows. The reason being is that an effective Business Process Automation often requires the use of complex workflows with a flexible coding platform.

Therefore, businesses can use low-code BPM software as they do not pose the complexity and seamlessly facilitates Business Process Automation. Besides, organizations can have an integrated rule-based coding platform and workflow tool within a low-code BPM software suite. This coding platform and workflow tool work together to automate processes, sanctions, and routings.

A rule-based coding platform allows the workforce to evaluate various values or standards using minimal programming scripts. For example, consider the banking scenario, if a loan processor might need to access the banking history of a specific person applying for a loan. With low-code BPM software, they can evaluate the maximum applicable loan amount based on assessing various parameters like existing loan commitments, annual income, repaying capacity, etc. Once this evaluation is done, the request may be routed to several authorities for approval based on the loan value requested. This routine task can be executed by using a workflow tool. Overall, low-code BPM software solutions allow businesses to achieve sequential task management with user-friendly interfaces.

Key Functionalities Offered by Low-Code BPM Software Solutions

Document Management System

A Document Management System is one of the important features of low-code BPM software solutions. Almost every business workflow involves documents to a certain extent. Paper-centric processes are unproductive and vulnerable to errors. A modern document management system makes it effective for businesses to extract relevant data from documents reducing time-consuming manual data entry processes. Moreover, a low-code BPM software with document management functionality allows the authorized workforce to rapidly store, access documents, maintain audit trails, and backup project-critical information to eliminate data loss.

Supports Third-Party Integration

Organizations that heavily rely on hundreds of third-party applications can benefit from low-code BPM software solutions. It is because a low-code BPM software makes it easy for the workforce to integrate and organize numerous third-party applications within a central location. In addition, organizations should choose a low-code BPM platform that provides a built-in connector library that allows them to quickly integrate standard business applications into their processes. Developers from the right low-code software development company help integrate SOAP web service, or REST APIs within BPM software to retrieve or manipulate data from external applications.

Visual Integrated Development Environment (IDE)

As mentioned before, the key functionality of low-code BPM software is the ability to develop and deploy robust applications with a simple drag-and-drop interface. Rather than depending on seasoned developers to code apps manually, non-technical users or citizen developers can effortlessly drag and drop built-in coding modules to design processes and applications with ease. However, enterprises should implement a low-code BPM platform that offers BPMN 2.0 compliant Workflow editor. This editor allows employees to break down complex workflows/processes into a logical structure and can observe the execution of processes visually through a BPMN engine.

Data Analysis

When the workflows are automated and the processes begin to function automatically, a large volume of data begins to develop. Therefore, a low-code BPM solution offers integrated Data Analytics tools that allow workforces to build their own reports or analyses with the generated data. This practice will help users identify bottlenecks, interruptions, and other areas of inefficiency in business processes, and help implement improvement actions. Besides, integrated Data Analytics tools help users transform this data into various types of tables, charts, or graphs using the drag-and-drop feature.

Advanced Reporting

A low-code BPM solution with integrated reporting tools allows business leaders or stakeholders to build detailed reports without the practice of manual data distribution to an external system. Using intuitively designed reporting tools, the workforce can export data in several formats and set up automated distribution of reports through multiple channels. Besides, IT departments can benefit from capabilities like SLA (Service Level Agreement) reporting to manage customer expectations, track Key Performance Indicators (KPIs) to determine process inadequacies, and can strengthen their relationship with customers.

Mobile Accessibility

The low-code approach is strongly associated with speed and convenience. Therefore, the workforce can have access to organization portals and perform the execution of workflows through mobile devices, such as smartphones, and tablets. By guaranteeing that workers have access to information, irrespective of their location, a low-code BPM solution can empower organizations to function more quickly and efficiently.

Wrapping Up

With the implementation of a low-code BPM solution, a company’s requirements and objectives can be easily and quickly satisfied. Business Process Automation can be leveraged without depending on IT professionals. Low-code BPM solutions allow the workforce to easily visualize and automate a process flow. With low-code BPM software, organizations can obtain a holistic view of processes and workflows and improve productivity.

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