How Microsoft Power Automate Helps in Modernizing the Healthcare Industry

Sara Suarez
4 min readFeb 23, 2022

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After pandemic disruption, health & social care institutions are continuously looking for advanced techniques to provide superior patient care. Various healthcare service providers work under incredible pressure and find it hard-hitting to satisfy the requirements of modern knowledgeable patients. Microsoft introduced Power Automate as one of the key products to help industries achieve their ultimate goals. In a recent survey, 82% of respondents mentioned that Power Automate is the best way to automate on the cloud and it is ideal for integration, deployment, service, and support. But, many healthcare businesses across the world are unaware of the true potential of the Power Automate solution. So, let’s read more about Power Automate.

What is Power Automate?

Microsoft Power Automate (Formerly known as Microsoft Flow) is a cloud-powered solution that provides both Robotic Process Automation and digital process automation. This feature helps automate any process, task, workflow in an organization and transfer data/records from one application to another. But the uniqueness of Power Automate lies in the fact that it allows the workforce to optimize their processes without the need for a coding process.

Certainly, Power Automate is built on the zero code or low code standard and helps accelerate innovations in the organization through the power of automation. By teaming up with the right Microsoft Power Automate development service provider, businesses can implement several innovative ways to enhance business efficiency by providing everyone the tools to streamline administrative processes.

Let’s look at some of the areas where Power Automate can be utilized by healthcare providers to improve the quality of work:

Achieve Multi-platform Data Integration

The first step in the journey for delivering quality patient service starts with smooth communication, comprehensive diagnosis, and improved patient satisfaction. Clinicians can draw patient health records from various sources across the spectrum of care to afford quality patient assistance.

Microsoft Power Automate along with MS’ Common Data Services (CDS) enables your workforce to access patient’s data from numerous sources such as Excel, Outlook, OneDrive, PowerPoint, Salesforce, Dropbox, SharePoint, Dynamics 365, and others. This practice allows medical practitioners to seamlessly access and share important patient data instantly, irrespective of their location.

Enhance Collaboration

Collaboration is important for delivering quality health care. Usually, clinicians and medical staff in traditional healthcare businesses depend on paper records to monitor and write down patient conditions. However, it becomes uncontrollable for the healthcare providers to follow the repetitive paperwork process and supervise it for a long duration.

To overcome this scenario, healthcare providers can use products like Power Automate and PowerApps to build an application that can share patient data with all the care group associates involved. Also, various medical organizational processes such as patient registering, onboarding medical practitioners, handling clinical conveyance among nurses, and doctors, managing payment sanctions, and many other entities can be systemized with Power Automate. With PowerApps, healthcare providers can create and deploy apps in no time and support doctors to focus more on patient care-related processes.

Automate Appointment Scheduling

In addition to data accessibility, healthcare providers can also use MS Power Automate to reduce direct contact and enable virtual scheduling of appointments for patients. When a patient provides the information in the MS Forms, Power Automate easily identifies crucial factors within available information. Consequently, Microsoft Office 365 calendar populates the pre-set virtual datebook based on the practitioner’s availability. From the virtual calendar, users can fix the appointment and can get automatic appointment confirmation notifications on mobile, and the receptionist can be informed via SharePoint Online.

Modernize Traditional Paperwork

Healthcare companies need to experience a humongous paperwork process for the legitimate validation process. With the help of Power Automate and PowerApps, organizations can automate the procedure of submitting approvals and monitor its status online. The Power Automate also manages all the trustworthy documents of your healthcare business and stores the data on the cloud system which can be retrieved from any location.

Regulate User Authentication, Compliance, and Security

With the intensifying guidelines, the healthcare sector is continually under pressure to maintain all events recorded in order to comply with General Data Protection Regulation (GDPR) principles. It has also become important for healthcare providers to govern data policies, access, and authorization activities. Power Automate is a secure solution that offers great benefits to healthcare service providers. With Power Automate, users can automatically link with Microsoft ADDS (Active Directory Domain Service) to standardize user authentication and administer overall user and app security guidelines. Besides, Microsoft has enumerated several steps for healthcare providers to follow to safeguard patient data while using Power Automate.

Wrapping Up

Since healthcare organizations across the world search for opportunities to automate their internal tasks and develop ready-to-go applications, Microsoft Power Automate acts as an ultimate tool to help achieve both these goals. The consultants from the right Microsoft Power Automate development service provider help your healthcare management with complete assistance starting from analysis, manipulation, implementation, development, deployment, and support.

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