Ling Ling
Ling Ling
Jul 20, 2017 · 1 min read

User Research has a lot in common with Behavioral Research — observing human behavior. The problem I think, lies in the methods and the conclusions. You’re right, a lot of confounding factors are not addressed in usability testing and I think it is because many usability tests are not designed as experiments and that is because these “tests” are set out to try and measure too many things at once.

I’m interested in this topic too — the problem of User Research: is it really research?

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    Ling Ling

    Written by

    Ling Ling

    UX Researcher and Designer