A little context about our experience with building a website…
When Supahands first started, we were a mere virtual assistant service that allowed individuals to delegate the smallest of tasks like making restaurant reservations. But 4 years down the line, we found ourselves at the forefront of AI’s awakening in Southeast Asia by providing training data at scale for machine learning solutions. No other company in Southeast Asia focused on this niche area of service and we were the first.
It was a big switch for us and we needed to reflect that change in our website — a seemingly straightforward enough task until we realized that we were going from a static website with just 8 pages, to an information heavy website with over 20 pages. It was a steep learning curve for us and something that we felt could be of value to others, which is why we decided to write a series of articles about it. …
user experience aka UX
noun: user experience; plural noun: user experiences
the overall experience of a person using a product such as a website or computer application, especially in terms of how easy or pleasing it is to use.
Product Design is a fairly new area of focus thanks to the growing number of tech companies in recent years. Designers who spent the early part of their career focusing in just one part of design (e.g. graphic, UX, UI etc.) can morph into a Product Design role with the right soft skills and experience
For this article, we are going to be focusing on just the UX qualities of a Product Designer. …
Problem-solving is at the heart of what makes an employee at Supahands. We never settle for doing things just because “that’s how it has always been done”.
Instead, the team is constantly innovating and figuring out how to execute faster and better.
Just like Supahands Workplace, Task Console was born from that — a sense of urgency to be more efficient and accurate in terms of the work that we do for clients.
But before we dive in to talk about what the latest Task Console will consist of, let’s first zoom out and appreciate what Task Console used to be. …