Robbie Mitchellinframe.aiNew: Starring, Archiving, and Review FlagsA post-Thanksgiving “thank you” to our power users for all their feedbackDec 5, 2019Dec 5, 2019
Robbie Mitchellinframe.ai3 Questions About Your Customer Support EffortA checklist to understand what customers experience and how much effort it takes to support them.Sep 19, 2019Sep 19, 2019
Robbie Mitchellinframe.aiNew: Freshdesk ConnectorConnect your data and start a free trial.Sep 9, 2019Sep 9, 2019
Robbie Mitchellinframe.aiNew: Help Scout ConnectorConnect your data and start a free trial.Sep 9, 2019Sep 9, 2019
Robbie Mitchellinframe.aiTheme detection, new Slack analytics, and on-premWe want Frame to be your go-to processing layer for understanding, organizing, and acting on the substance of your customer conversations…Aug 9, 2019Aug 9, 2019
Robbie Mitchellinframe.aiHow x.ai used Frame to prioritize customer engagement during rapid growthx.ai trusts Frame to surface and report on what’s important to customers across support conversations.Mar 20, 2019Mar 20, 2019
Robbie Mitchellinframe.aiA Big List of Customer Support ResourcesAn ever-growing growing collection of templates, tips, and guides for just working with customers.Mar 5, 2019Mar 5, 2019
Robbie Mitchellinframe.aiThe Responsiveness DashboardFirst Response Times are at your fingertipsFeb 26, 2019Feb 26, 2019
Robbie Mitchellinframe.aiAuto-Tagging, Salesforce, CSV Exports, and MoreCurated release notes for February 2019Feb 19, 2019Feb 19, 2019
Robbie Mitchellinframe.aiProduct Update: the Tag Management Layer for Messy Customer DataRe-organize your tickets, build instant reports, and export it — all in a risk-free environmentJan 17, 2019Jan 17, 2019
