How to use Twilio for Calling and Texting from your browser.
As businesses grow, so does the need for efficient and effective customer communication. Whether it’s responding to inquiries or sending notifications, communication is crucial to keeping your customers happy and your business thriving. That’s where Twilio comes in.
Twilio is a cloud communication platform that provides tools for building communication applications such as voice, video, SMS, and more. With Twilio’s Programmable Voice and Programmable Messaging, businesses can easily communicate with their customers on any device and through any channel. And now, with SuperWorkerAI’s CRM for Twilio, managing customer communication has never been easier.
Pre-requisites
To get started with the CRM for Twilio extension, you will need a few pre-requirements. First, you will need a Twilio account.
- If you don’t already have one, you can sign up for one here.
Additionally, you will need an API Key and Secret to allow the extension to interact with your Twilio account.
- You can learn how to create an API Key here if you’re not sure how.
- You can create an API Key here.
Finally, you will need at least one Twilio phone number with voice and SMS capabilities. If you don’t already have one, you can purchase one here.
- You can learn how to purchase a phone number here if you don’t already know how.
- You can purchase a phone number here if you don’t already have one.
Once you have all the pre-requirements set up, it’s time to dive into the exciting features of the CRM for Twilio extension.
Once you have downloaded the extension, you will go through the setup process to start using it.
Text Messaging: With Twilio’s Programmable Messaging and Conversations, you can easily send notifications and engage in two-way conversations with your clients without leaving the CRM interface. Say goodbye to switching between different apps and platforms to keep up with your customers!
Voice Calling: With the CRM for Twilio, you can make or receive crystal-clear voice calls right from your browser, thanks to Twilio’s Programmable Voice technology. This means you can take your customer calls from anywhere, without needing a physical phone.
Voicemails: Never miss a message from your customers again! With automatic voicemail setup, your customers can easily leave you a message, ensuring you stay up-to-date with all their needs and concerns.
Histories: Easily track your communications in one central location with the ability to view both call logs and message logs. Never lose track of important conversations again!
Security: One of the best things about the CRM for Twilio extension is its security. All data is kept either in your browser or your Twilio account, with no middle man or servers processing your data. This means your information is never visible to anyone at SuperWorkerAI, and your data is limited to only you and anyone with access to your Twilio account.
In conclusion, if you’re looking for an easy way to manage your customer communication, SuperWorkerAI’s CRM for Twilio extension is definitely worth checking out. With its feature-rich functionality and secure architecture, it’s a great tool for any business looking to streamline their communication processes.
Disclaimer
SuperWorkerAI’s CRM for Twilio extension is not built or maintained by Twilio Inc. SuperWorkerAI is an independent developer shop based out of New York, NY. We have built this extension on our own without any input of guidance from Twilio Inc.