Suse MiessnerininlandRemaining an idealist — leaving Migri after 3 years as a designerIt is now just over 3 years that I started as a service designer at Migri, the Finnish Immigration Service, in August 2017. It has been…Sep 28, 20203Sep 28, 20203
Suse MiessnerininlandMyData 2019 — What Inlanders learned at the conferenceThe global MyData2019 conference was organised at the end of September. It is now time for us to evaluate what we learned and how the…Oct 31, 2019Oct 31, 2019
Suse MiessnerininlandTeaching Kamu to speakFinal outcomes from Migri’s chatbot voice experimentOct 22, 2019Oct 22, 2019
Suse MiessnerininlandWhat is my application situation today?At Migri, there is one main question that we our customers care about “When is my decision ready?” Together with other colleagues at Migri…Aug 19, 20191Aug 19, 20191
Suse MiessnerinThe Service GazetteCo-designing a chatbot for immigrantsMeet KamuAug 15, 2019Aug 15, 2019
Suse MiessnerininlandVoice of Kamu — Experimenting with chatbot voice technology at MigriOur Migri chatbot Kamu is now 1 year old. The team has taught the chatbot to answer in many of the content areas that Migri is concerned…Jun 17, 2019Jun 17, 2019
Suse MiessnerininlandOnboarding a new organisation to “Starting up smoothly” — A Migri perspectiveIf you follow our Inland blog or twitter even just every now and then you’ve probably heard about Starting up Smoothly: It’s the project…May 20, 2019May 20, 2019
Suse MiessnerininlandFrom demo to public pilotDocumenting Starting up Smoothly working practicesMay 16, 2019May 16, 2019
Suse MiessnerinPublic Service LabEinen Chatbot für Einwander*innen gemeinsam gestaltenDie Einwanderung hat auch in Finnland während der letzten Jahre erheblich zugenommen. Im Jahr 2017 kamen auf rund 5.1 Mio Menschen…Apr 8, 2019Apr 8, 2019
Suse Miessnerininland1 year of chatbot development — 10 best practicesAt the Finnish Immigration Service (Migri), we have been developing our chatbot for a bit over a year now. It has been live since May 2018…Feb 13, 2019Feb 13, 2019