Have You Felt The Effect of Mobility in Your Organization Yet???
The evolving face of business technology and cutting-edge competition has instigated the urgent need for integrating Mobility. However, the enterprise-wide deployment of mobility is associated with its own fair share of benefits and challenges. While this can significantly alter the IT landscape in any organization, it can also have manifest effects on the cost, security and governance of a business establishment.
The explosive intrusion of smart phones and other innovative internet-enabled devices into business applications can boost productivity manyfolds. However, it can pose serious challenges when it comes to maintaining the cost and security of an organization. This revolutionary effect of mobility is augmented by the wide array of cloud-based applications that help overcome the issue of limited storage capacity in mobile devices.
Some Organizational Benefits Incurred
· Remote Access for Increased Productivity — Mobility has made it possible for employees to easily and accurately manage out-of-office work through remote access of applications. Using the power of mobility for accessing ERP and CRM, employees can dramatically enhance their productivity both on-field and off-field.
· Seamless Employee Communication — Mobile IT has empowered employees with easy access to communication channels like email, voice & video chats and other communication applications like video conferencing.
· Multiple Customer Engagement Channels — By leveraging the power of mobile IT, organizations can increase the number of touchpoints for customers. This can help businesses engage their customers through multiple productive channels anytime anywhere.
Though mobility can boost the performance level of a business, its organization-wide deployment can cause some major disruptions. Unless organizations can devise a strong strategy to deal with such disruptions, mobility can seem like a distant dream.
Challenges Of Mobility
· Increased Costs — Integration of mobility across the breadth of an organization can be a costly affair as this often includes infrastructure costs. The best possible way to cope up with such costs is to adopt a hierarchical approach where major application investments are made only on the most valuable segments while the broader population of the organization can have just basic services. Such tiered approach to mobility can help contain costs to a large extent.
· Security — One major concern that resists businesses from making organization-wide mobility deployments is security. With the increased proliferation of wireless devices mainly tablets and smartphones, the security of wired infrastructure of an organization is at stake, increasing its vulnerability to frequent hacks and breaches. The only way out is to establish strict mobile policies that permit user access while maintaining security requirements.
· Governance — Broad deployment of mobility can have significant effects on an organization’s operational processes, infrastructure and overall governance. This requires organizations to establish an active governance structure that can reprioritize their application portfolio depending on the mobility requirements of each tier. This in turn can help enterprises maintain and optimize the mobility expenditure across different segments of the organization.
Thus, with every company entering the rat race for reaping the benefits of mobility, what organizations need is to design and develop strategies that address both the challenges as well as concerns of mobility.