The Company you keep
For a while i thought “did i turn into a communist?” when i wrote this.. but this being a random thought, i did decide that this is an observation, and not what my inclination towards any ideology. Go on and read.
“Love your job and not your company..” you keep hearing this whenever there is a discussion about your employer and the employee.
I was dabbling with the thoughts on how leadership is focused on customers and clients and how less they focus on how they actually connect with those who are servicing the customer / Client – Their employees.
When companies are faced with the problem of attrition, they quickly look on what is going on and “try” to take some steps in containing it.
When companies are faced with the problem of recruitment they look on what is stopping in attracting good talent.
Like the customers we serve, employees too have many a complaints, issues and views on the organization that they are working for. In some of them they are right and wrong on some.
Many firms spend time on knowing their customers for not just sustained business but for nurturing the relationship and turning it into a strategic partnership.
For any business to sustain and pay salaries to employees and book profits, it needs to focus on customers. What is interesting is to know how much time does the leadership spend with its employees.
Leadership does roadshows, strategic meetings with clients to gain foothold. Most of the firms do take steps on “investing” on the client – which is part of strategy to move ahead.
How many times does the leadership connects with its employees, in a year ?
How many times does the leadership takes lead in “knowing” its force that is working for the company?
Many a times, employees do think about who is meeting them and how often and why. If leadership turns up to its employees like a halley’s comet and conveys a message that is one sided, that is the sign of a weak organization in the making.
A leadership that engages with its employees much like it does with its shareholders and customers will make it a “Company to keep…”