It was interesting to read this, as I too, have been one of the naysayers during this new bot…
Abid Din

Yeah, it’s funny, I mean, they’ve been around for absolute years. Personally I think it’s:

a) Tipping point with reach

b) Better implementations are needed

I think the future could well be in utility ones, instead of filling out a form, it makes it much easier to just answer the questions one by one.

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