Business infrastructure management

Our business infrastructure management services help companies to improve their performance by utilizing the right technologies and tools. Infrastructure management is a vital component of any successful e-business solution. At a high level, infrastructure management comprises four areas:

- Performance and availability management
- Configuration and operations management
- Storage management
- Security management

Each of these could be applied to both systems and networks. This chapter describes this in detail, and the technology behind IBM e-business solutions in these areas. A brief introduction to the Common Information Model (CIM) used by systems management software to obtain management data is also provided.

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