Lufthansa Special Assistance Phone Number
Requesting special assistance from Lufthansa involves several steps to ensure your needs are properly addressed. Here’s a guide:
Identify Your Needs:
- Determine the type of assistance you require, such as wheelchair assistance, help with boarding, or special meal requests.
Contact Lufthansa: 1-855-923-2214 OTA
- Call Lufthansa’s dedicated special assistance phone number for your region. (e.g., Germany: +49 69 86 799 799, United States: +1 800 645 3880/ 1–855–923–2214 OTA)
- Provide your flight details, booking reference, and specify your assistance requirements.
Book Assistance in Advance
- Request special assistance at the time of booking your flight or as soon as possible before your departure date.
- Provide any relevant medical information or documentation if required.
Confirm Assistance Details:
- Verify the details of your special assistance request with the Lufthansa representative, including pickup points at airports and any specific requirements.
- Arrive Early at the Airport:
- Arrive at the airport well in advance of your flight to allow sufficient time for check-in and assistance arrangements.
Check-in and Security:
- Proceed to the designated special assistance check-in counter if available.
- Inform airport staff of your assistance requirements during security screening.
Boarding and In-flight Assistance:
- Lufthansa staff will assist you with boarding, including priority boarding if applicable.
- Communicate any additional needs to the cabin crew once on board.
Deplaning and Connecting Flights:
- Upon arrival, wait for assistance to disembark the aircraft and proceed to your next flight or final destination.
Feedback and Follow-up:
- Provide feedback to Lufthansa regarding the quality of assistance received, as this helps improve their services.
- Follow up with Lufthansa if you encounter any issues or require further assistance during your journey.
By following these steps, you can ensure a smooth and comfortable travel experience with special assistance from Lufthansa.
