What Is The Phone Number For Lufthansa Special Assistance?

Tafiya
2 min readJun 6, 2024

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Lufthansa Special Assistance Phone Number

Requesting special assistance from Lufthansa involves several steps to ensure your needs are properly addressed. Here’s a guide:

Identify Your Needs:

  • Determine the type of assistance you require, such as wheelchair assistance, help with boarding, or special meal requests.

Contact Lufthansa: 1-855-923-2214 OTA

  • Call Lufthansa’s dedicated special assistance phone number for your region. (e.g., Germany: +49 69 86 799 799, United States: +1 800 645 3880/ 1–855–923–2214 OTA)
  • Provide your flight details, booking reference, and specify your assistance requirements.

Book Assistance in Advance

  • Request special assistance at the time of booking your flight or as soon as possible before your departure date.
  • Provide any relevant medical information or documentation if required.

Confirm Assistance Details:

  • Verify the details of your special assistance request with the Lufthansa representative, including pickup points at airports and any specific requirements.
  1. Arrive Early at the Airport:
  • Arrive at the airport well in advance of your flight to allow sufficient time for check-in and assistance arrangements.

Check-in and Security:

  • Proceed to the designated special assistance check-in counter if available.
  • Inform airport staff of your assistance requirements during security screening.

Boarding and In-flight Assistance:

  • Lufthansa staff will assist you with boarding, including priority boarding if applicable.
  • Communicate any additional needs to the cabin crew once on board.

Deplaning and Connecting Flights:

  • Upon arrival, wait for assistance to disembark the aircraft and proceed to your next flight or final destination.

Feedback and Follow-up:

  • Provide feedback to Lufthansa regarding the quality of assistance received, as this helps improve their services.
  • Follow up with Lufthansa if you encounter any issues or require further assistance during your journey.

By following these steps, you can ensure a smooth and comfortable travel experience with special assistance from Lufthansa.

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