How to be imperfect
We strive to do things the best we can, as a matter of personal pride, honor, or even ambition. But reality is not as simple, and what we strive to do is incongruent to perhaps the outcome.
Accept the things that you do and in your control, and not the outcome. As much as we think we can control the outcome, we can’t; it’s the process that is under our control.
Personal feelings have no place in the issue. A client sending a nasty email or a potential employee stressing you out isn’t a reaction to you, it’s a reaction to his or her world view. They have frameworks in how they view their world; the best thing to do is to accept that framework, understand it, and see how to work within it.