Leading Change — Turn Complainers into Campaigners

Learn how to turn your greatest adversaries into your strongest advocates.

Everyone, at some time in their career, has met a complainer. Perhaps you work with one now. The complainer’s title is pretty self-explanatory; they criticize, lament, and groan more than they smile. They have no problem identifying faults, even when there are few. They highlight gaps, focus on risk, and…