President Trump’s tweets charging that Google search results are biased, against him and against conservatives, are the loudest and latest version of a growing attack on search engines and social media platforms. It is potent, and it’s almost certainly wrong. But it comes at an unfortunate time, just as a…

What do we expect of content moderation? And what do we expect of platforms?

There is an undeniable need, now more than ever, to reconsider the public responsibilities of social media platforms. For too long, platforms have enjoyed generous legal protections and an equally generous cultural allowance, to be “mere…

The leaked Facebook documents offer a glimpse of the banality of evil, the unresolvable challenges of content moderation, and argue strongly for moderation to come out into the open.

I’ve been trying to write a comment about the leaked Facebook documents published by The Guardian this week. The documents, part…

On March 16, Facebook updated its “Community Standards,” in ways that were both cosmetic and substantive. The version it replaced, though it had enjoyed minor updates, had been largely the same since at least 2011. The change comes on the heels of several other sites making similar adjustments to their…

Tarleton Gillespie

Author of <<Custodians of the Internet>> // employed by Microsoft Research /and/ Dept. of Communication, Cornell University // but speaking from my research.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store