A really excellent synthesis. A couple missing items or refinements I can see are…
- Security is going to improve dramatically. IETF is working on (FINALLY) standards to streamline security protocols and we finally have good tech surrounding this. The era of 8000 passwords is going to disappear.
- Identity (related to security) is going to get more accurate, by a lot. This will be both due to #1 above (global improvement in standards) but also due to things like blockchain tech and all that AI you mentioned.
- A battleground for privacy. The advantage of folks born before 1990 was that you past was your past and you could effectively escape it if need be. Due to ubiquitous logging of our activities and rock solid identity (see above) I think our ability to have our past actions fade from record is going to become a major topic.
- Decentralization of most services. With today’s computing services, one of the biggest weaknesses is the centralization of most services. This is going to end for many types of services. And quickly. Again, blockchain tech has really made this area of architectural change a real possibility and now… probability. SaaS needs to decentralize.
- Zero-knowledge services. Knitting some of these together: Decentralization, security, identity, a need for privacy, blockchain tech, etc… It will be possible to develop services that are beneficial to all parties involved, and develop it where the service retains no data on the subject. And this will be auditable. The user will be in control
Just some of my thoughts. Some of this is more architectural in nature, but they are hugely impactful.