Lots of talk about IT, customer service, and life in general.
“Courage is a habit, not a personality trait.”
UX design is not about knowing the right answers. It’s about finding them.
Opportunities are like ideas. The more you use them, rather than let them simmer, the more will come. Most people sit on their ideas far too long and they become stale. Similarly, most people sit on their opportunities too long and they stop coming.