QuickBooks Sync Manager Error? Here’s What to Do

Micky John
3 min readJul 8, 2024

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QuickBooks Sync Manager Error
QuickBooks Sync Manager Error

QuickBooks, developed by Intuit, is one of the most widely used accounting software for small and medium-sized businesses. Despite its robustness and extensive feature set, users occasionally encounter issues, one of the most common being the QuickBooks Sync Manager Error. This article will explore the nature of this error, its causes, and step-by-step solutions to resolve it.

What is QuickBooks Sync Manager?

QuickBooks Sync Manager is a utility that facilitates the seamless transfer of data between QuickBooks Desktop and various online services and third-party applications. It ensures that your data is synchronized across different platforms, providing real-time updates and maintaining consistency.

Common QuickBooks Sync Manager Errors

Sync Manager errors in QuickBooks can manifest in various forms, such as:

  • Error: “Intuit Sync Manager has stopped working”
  • Error: “Sync could not be completed”
  • Error: “Sync manager error 17_7118”
  • Error: “An internal issue has occurred with Sync Manager”

These errors can disrupt the synchronization process, leading to potential discrepancies in your financial data.

Causes of QuickBooks Sync Manager Errors

Several factors can contribute to Sync Manager errors, including:

  1. Outdated QuickBooks Version: Running an older version of QuickBooks can cause compatibility issues with Sync Manager.
  2. Corrupted Sync Manager Files: Damaged or missing Sync Manager components can lead to errors.
  3. Network Issues: Poor or unstable internet connections can interrupt the synchronization process.
  4. Firewall and Security Settings: Overly restrictive firewall or antivirus settings can block Sync Manager from accessing the necessary resources.
  5. Data Corruption: Corrupted QuickBooks company files can trigger synchronization errors.

How to Resolve QuickBooks Sync Manager Errors?

Here’s a step-by-step guide to troubleshoot and resolve Sync Manager errors:

Step 1: Update QuickBooks to the Latest Version

  1. Open QuickBooks Desktop.
  2. Go to Help > Update QuickBooks.
  3. Click on Update Now.
  4. Select Get Updates and wait for the update process to complete.
  5. Restart QuickBooks and check if the Sync Manager error persists.

Step 2: Reset Sync Manager

  1. Close QuickBooks Desktop.
  2. Navigate to the Sync Manager folder:
  • For Windows 10/8/7: C:\Users\[Your User Name]\AppData\Local\Intuit\SyncManager

3. Delete the SyncManager folder.

4. Reopen QuickBooks and let Sync Manager create a new folder.

Step 3: Verify Internet Connection

Ensure that your internet connection is stable and reliable. Restart your modem or router if necessary and check if the error is resolved.

Step 4: Adjust Firewall and Security Settings

  1. Open your firewall or antivirus software.
  2. Add exceptions for QuickBooks and Sync Manager to allow them to access the internet without restrictions.
  3. Refer to the software documentation for specific instructions on how to add exceptions.

Step 5: Repair QuickBooks Installation

  1. Close QuickBooks Desktop.
  2. Go to Control Panel > Programs and Features.
  3. Select QuickBooks and click on Uninstall/Change.
  4. Choose the Repair option and follow the on-screen instructions.
  5. Restart your computer and open QuickBooks to see if the Sync Manager error is resolved.

Conclusion

QuickBooks Sync Manager errors can be a hassle, but with the right approach, they can be resolved efficiently. By keeping your software up-to-date, ensuring stable internet connectivity, and adjusting your security settings, you can minimize the occurrence of these errors. If you continue to experience issues, don’t hesitate to seek professional support to get your QuickBooks back on track.

For further assistance, you can always contact at Toll-Free Number: +1–855–875–1223.

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Micky John

As a top QuickBooks support provider, we help small businesses and accountants with all their QuickBooks errors and needs. https://qasolved.com/