Home office & mental health

Tea Stilinovic
6 min readAug 7, 2023

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It’s week 6 in Ironhack’s UX/UI design bootcamp, project 3 is about to begin and the situation is following;

The Daily Health Conference — a non-profit organization dedicated to promoting health and wellness through impactful public talks, participatory workshops, and professional training all over the world.

Technology is causing massive disruption in the health and wellness industry and the conference board is excited to offer more value to its members by exploring how technology can be used to help people live healthier lives in new ways. Therefore, they’ve organized a competition for the upcoming conference.

Participating designers will:
Conduct UXR to understand wellness habits & goals
Prototype an MVP of a disruptive & motivating tool
Pitch their ideas in front of a jury
The membership offering expansion of winning concepts will be revealed at this year’s conference!

Wellness is an aspect that can easily be overlooked in the bootcamp environment. Getting to know my teammate after the given brief, we automatically connected over some habits we had in common. Recognising how we could both benefit from a tool that would provide us with smart organisational system, which at the same time includes a safe space that supports mental health, we were inspired to dive into the research.

Quantitative research

For the first time in our bootcamp we were asked to attempt quantitative research, aiming to reach 100 responses, we created a google form and started sharing it left and right. Approximately 48 hours later, we managed to reach 60 responses and some of our key findings were summed up in the photo below.

0/60 participants are extremely unsatisfied with working remotely. 20% of them work in IT. 50% would like automation feature. 65% showed interest in co-working spaces. 70% of participants were target users.
Quantitative findings

Competitive analysis

Looking the market, we compared some of the most popular wellness apps that support mental health and well being. We analysed the features they offered and positioned them on market, considering our aspect of organization and disruptive feature of automation. Finding there was a gap in the market, clearly showing lack of organisational tools within wellness apps, our process continued in this direction.

Feature analysis on the left and market positioning map on the right which reveals market gap in organisational tools within wellness apps.
Feature analysis and Market positioning

Qualitative research

Led by what we’ve learned until this point, we prepared interview questions to further explore habits, conditions, preferences and opinions of our users. Altogether we conducted five interviews, gathering more necessary details on vital questions, while tapping into some experimental waters at the same time. In this data organization, we color-coded the answers and put them together under the same category/question.

“I love the reminders & calendars, ticking tasks gives me sense of accomplishment that I finished a task.”

Data visualizatuion with color-coded answers to interview questions
Qualitative data organization

Affinity diagram

Clustering the data from qualitative research resulted with categories, sub-categories and sub-sub? categories, jokes aside, no information was left uncategorised. Inspired by received feedback, we used dot-voting method to focus on the; breaks, co-working spaces and overall support.

Chosen categories in the affinity diagram; Breaks (under overtime & schedule), Co-working spaces (under working atmosphere) and Support
Chosen categories from affinity diagram

Traveling Trevor

Forming our learnings into primary user persona, we introduced Trevor.

Traveling Trevor, our primary user persona, is an IT Project Manager who works remotely while traveling as part of his job. He needs better organisation system and would benefit from automation feature.
Primary user persona

His journey map started with some exciting news which quickly led to the feeling of being overwhelmed and lost…

User journey map; Trevor receives news that his company has new client, he then learns he will travel to visit the new client, Trevor starts feeling the stress of workload, planing his trip and his private tasks and quickly gets overwhelmed. Lastly he thinks of exciting new co-working places but also the struggle to find them.
User journey map

We asked ourselves, how might we help Trevor organize himself professionally as well as privately, while also offering an easy way to find new co-working spaces in new locations. This helped us define our problem statement:

Remote workers and students need to find a way to, have support for their mental health through better organization because it is effecting the quality of their life.

Ideation

Crazy 8's

MoSCoW

All ideas generated in the ideation activity known as Crazy 8’s were prioritized using MoSCoW. Must-haves are in yellow, with Should-haves right underneath. On the top right, there are our Could-haves, and lastly, Won’t-have features.

Must have: Task management, co-working spaces, automation. Should have: Journaling, affirmations…,option to switch between professional & private, Timer. Could have: messaging engine for social interaction, b-day equipment vouchers. Won’t have: volunteering suggestions, remote team building
MoSCoW

The MVP statement

At the bare minimum 1 4 al al 4 1 should help remote workers & students to organise and manage their professional and private tasks, with the help of automation, while keeping professional separate from private. The recurrent tasks can be recognised and pre-set for the future. Besides organizing 1 4 al al 4 1 will offer a space for journaling, affirmations and other features meant to help support user’s mental health. Within the app, users also have the opportunity to search for co-working space
MVP

Concept in Lo-Fi

We took to concept development individually as homework that evening, with a thought to do it while relaxing after full day of bootcamp activities and well deserved dinner. Both concepts included task page as a main priority, necessary navbar, earlier mentioned professional/private mode and other features supporting MVP statement.

The concept included task page as a main priority, necessary navbar, professional/private mode and other features supporting MVP statement.
Lo-Fi Concept

User Flow

Main flow was focused on adding and editing a task, (dis)connecting it with automation feature. Additionally, Trevor marks the task done, to feel that sense of accomplishment, then using the toggle switches to private mode and adds a task. There is a privacy pop-up between the mode switch, where user must put in a PIN or scan their fingerprint for verification. In the end Trevor wants to take a look at the available co-working spaces where he can explore his options.

Main flow was focused on adding and editing a task, (dis)connecting it with automation feature. Additionally, Trevor marks the task done, to feel that sense of accomplishment, then using the toggle switches to private mode and adds a task. There is a privacy pop-up between the mode switch, where user must put in a PIN or scan their fingerprint for verification. In the end Trevor wants to take a look at the available co-working spaces where he can explore his options.
Main user flow

Mid-Fi

On the image below we see some mid-fi wireframes with comments and some iteration, for example ‘Journaling’ space was called ‘Check-in’ before, that term was used during concept stage but it ran into a feedback of lacking clarity.

Mid-Fi

Stop

Let’s play this game, take a few moments to look at our moodboard, then close your eyes and think, which few words are first to come to your mind?

Moodboard

Brand Attributes / Solution

  1. Balance
  2. Professional
  3. Supportive
  4. Organised
  5. Intentional

How close was it?

Feel free to leave a comment whit the attributes that came into your mind!

Design Critique

We checked our paddings and margins, we removed some inner shadows and removed most gradients. After some additional feedback we received in design critique and actioned afterwards, we were able to create a stile tile:

Style Tile

Hi-Fi prototype

This is it! The wait is over and we are presenting you with video of our hi-fi prototype a.k.a. final result.

Learnings

Let’s not forget there was a fraction of personal aspect in this project. Well, truth be told, while the project was ongoing there was some stormy waters and I can tell you for sure, not every collaboration is smooth sailing. However there were so many amazing learning opportunities, not necessarily involving designing skills, but yet, very valuable. In conclusion, we would totally benefit from using our own app, in proper time management for one… but that’s exactly the thing about these kind of apps, they only work if you do.

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