Important Facts About Acer’s Warranty Policy & Your Privacy Rights
Of course, with any company or brand, they have the right to create their own policies as long is it doesn’t conflict with Federal standards. However, the Acer company has a policy in place where they can hide password protected, zipped files on your PC’s hard drive. Acer not only makes it difficult to locate these files, they have also made these files impossible to be unzipped or even deleted without the password that Acer possesses.
They make the claim that the reason for these 100+ password protected files existing on your Acer PC is so that the rightful owner who purchased the Acer product cannot manipulate the Acer’s product warranty policy in any way by manipulating these files. But there are several concerns that arise from this ‘Locked’ policy Acer has in place.
First, there are many other companies who don’t use this method of protecting their warranty policies which clearly shows it’s not necessary for any company to implement this extreme measure for their products. And second? Well you guessed it. It begs the question, what are Acer’s real intentions for going the extreme distance for this?
What’s worse than just these two concerns I mentioned above is that there are not only ‘over a hundred’ of these password protected files laying dormant but that these files are ‘EXEMPT’ from antivirus scans. How does this make you feel about owning an Acer PC or any Acer product? You purchased the product but do you truly own it without privacy concerns?
There is something however, I would like to point out. Although there are over one hundred of these locked files, I’m not saying that each one of them are Acer’s warranty files. There are some Techs who claim that most of these files are for factory restoring Windows. But why password protected? Again, other companies don’t use this so-called policy method.
I’m not biased against Acer in any shape or form nor am I trying to disgrace the Acer company. I’m just stating the facts. But what I do believe is that Acer should at least let their consumers know upfront about this unorthodox policy method and give an easy-to-understand explanation for this. If some don’t think this to be of serious concern, then stop for a minute and think about how hackers could take advantage of this ‘BACK DOOR’ if they were to gain access to the password that keeps these files zipped on your Acer product.
