How to repair your Kindle when it freezes or restarts?

Sam Richard
Aug 31, 2018 · 2 min read

Out of the various products that the tech giant Amazon has in its kitty, which includes the likes of Amazon Echo, Alexa and others, Kindle is one of its kind e-reading device that the company started selling more than a decade ago and has since become a big hit among its consumers.

Amazon’s kindle has gone through a lot of changes in these years and the latest version of the device that is available is the Kindle Oasis 2nd generation.

However a few of the earlier versions of the device have reported some malfunctions. Many have complained that their device freezes or stops responding on its own. If you want to how you can fix the malfunctioning of your kindle device to get help Kindle Tech Support.

If your device freezes while you are reading a particular book then immediately try a menu restart and then if required go for a hard restart. If that doesn’t fix the issue then simply remove the item that you were reading and check whether that solves the problem.

You can remove the item from your device if you follow these steps:

1) Go to the Home Screen, tap and hold down the item. A pop-up menu appears with many options.

2) Then click the REMOVE from device option or DELETE this sample option.

3) Then restart your Kindle by pressing the power button for 45 seconds or more.

After restarting your device, try reading some other content to check whether the problem has been permanently fixed or it resurfaces again. If it doesn’t, then download the content you had deleted previously from your device from Amazon which will be on your cloud by selecting it from the Cloud on your home screen or side loading it to your device from your computer.

However, if the book is downloaded from any other source, then make sure you make a backup before removing the item. To know more details about kindle fire, contact immediate to our Kindle Customer Service to get help.

Kindle Customer Service Number
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