Jennifer ShaheenDigital Commerce Failure: Customers Require Attention During Holiday SalesThe Labor Day weekend has just passed and I have a confession — I spent some of my time off shopping online. Yes, I fell prey to the mass…Sep 11, 2017Sep 11, 2017
Jennifer ShaheenPlaytime is Serious Business: Understanding Gamification & RetailOne of the most important things I’ve learned from Starbucks — aside from the fact that there are an amazing number of ways to spell…Aug 2, 2017Aug 2, 2017
Jennifer ShaheenMarketing Lessons I Learned from My MomWhen I was thirteen years old, I was in the midst of a fashion catastrophe. Every other girl in my school had a pair of floral printed…May 12, 2017May 12, 2017
Jennifer ShaheenDo You Have Small Business ADD?Like most people, I thought I understood what Attention Deficit Disorder (ADD) was all about. After all, the conversation about why some…Jan 5, 2017Jan 5, 2017
Jennifer ShaheenAbandoned Shopping Cart Rates Are Soaring — And It’s All Our Fault!I shop for everything online: clothes, jewelry, tires, travel, and furniture. I don’t just shop — I buy too! Recently, I was shopping for a…Dec 14, 2016Dec 14, 2016
Jennifer ShaheenStop Talking Over Me: You Might Learn Something!One day, early in my career, I was having the most absolutely amazing day. There was a networking event, full of fantastic energy and…Aug 2, 2016Aug 2, 2016
Jennifer ShaheenIt’s Not Bad Politics, It’s Bad BusinessLeadership Lessons We Can All Learn from Trump’s Debate TantrumJan 28, 2016Jan 28, 2016
Jennifer ShaheenWhy Is It Easier To Cure Cancer Than To Connect With Today’s Customers?It’s absolutely amazing to watch how quickly medical science is advancing right now. We’re in a period of unprecedented change. New…Jan 2, 2016Jan 2, 2016
Jennifer ShaheenThe Skies The Limit“We think too small, like the frog at the bottom of a well,” Mao Zedong once said. “He thinks the sky is only as big as the top of the…Aug 4, 2015Aug 4, 2015
Jennifer ShaheenThe 4 Marketing Mistakes Your Millennial Employees Wish You Would Stop MakingEvery single time I speak at an industry convention, or give a class, or participate in a panel discussion on multi-channel marketing in a…May 21, 2015May 21, 2015