Chris NewellCloud Integration StrategyMany of our clients are looking to my team for guidance on cloud services, applications, and transport. Some of the questions asked are…Jun 18, 2020Jun 18, 2020
Chris NewellChanges Coming to UCaaSYou may have heard that there are some changes going on in the UCaaS space. BroadSoft, being one of the market share leaders 2016–2017 was…Apr 10, 2020Apr 10, 2020
Chris NewellNumber Porting — What You Need to KnowMultiple number porting seems straightforward at a glance, but it’s a process with a lot of complications behind the scenes that can…Feb 25, 2020Feb 25, 2020
Chris NewellCCaaS — Contact Center as a ServiceIf you have a contact center, NOC, or customer service team, chances are you have looked at CCaaS (Contact Center as a Service). There are…Feb 17, 2020Feb 17, 2020