Product Exec, Advisor & Coach. All views are my own.

Lots has been said and written about software roadmaps, yet in my experience everyone still has outsized expectations about:

  • Their accuracy: they are just “an intended future of the product, with increasing levels of uncertainty as the time horizon extends beyond the present”
  • Their finality: they are just “a reflection of the current understanding of the market, the product, the users, and the company”
  • Their depth: the are just a tool used internally to ensure that people understand the strategic direction of the company and how that translates into planned thematic areas of improvement”

When appropriately edited, they can also…


Let’s start from the definition

Virtual Care encompasses all the ways healthcare providers remotely interact with their patients. In addition to treating patients via telemedicine, providers may use live video, audio, and instant messaging to communicate with their patients. This may include checking in after an in-person visit, monitoring vitals after surgery, or responding to any questions about their diagnosis, condition or treatment plan. Simply put, the term virtual care is a way of talking about all the ways patients and doctors can use digital tools to communicate. — Teladoc

About 20 years ago Teladoc was founded to focus on a single issue: enable providers…


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Social Determinants of Health (SDOH) became a thing in the last decade, and in the last few years it emerged as the bleeding edge of innovation in healthcare and health tech.

SDOH are the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks. SDOH can be grouped into 5 domains:


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2020 has been a year of crisis in which “negative changes in the human or environmental affairs, occurred abruptly”.

2020 has also been “a turning point, a decisive stage in the progress of [all things]”. This is actually how the word crisis has been first used, when it co-opted from Greek.

In spite of the terrible human tolls, crises seems to be the primary way for individuals and for the society at large to move beyond the current state of affairs:

* Crises are on one hand so disabling and destructive, and on the other, open doors to growth and…


A few months back, I wrote about how “The harder thing is the right thing”.

What is obvious and non-trivial a the same time is that it doesn’t matter how many times you chose to do the harder thing, doing the harder thing is still harder. Like tossing a coin, the 50–50 probability of the outcome doesn’t change every time you toss it. Using the same analogy, it’s harder to get the same face (doing the harder thing) consistently.

  • It’s harder because it doesn’t become easier to consider options we don’t like.
  • It’s harder because it doesn’t become easier to…

Today, ownership and accessibility of one’s health data vary from country to country, but generally, our ability to control our own data is non-existent.

We need tools that enable meaningful and safe use of our health data to open up opportunities for all of us to:

  1. Get personalized care recommendations harnessing the experience of others with similar conditions
  2. Make it effortless for care providers to get up to speed on our care needs. None of us want to repeat multiple times the excruciating details of our health challenges to strangers over and over.
  3. Advance science. Studies suggest that people will…

One thing I find fascinating and scary about tech is how we embed systems/companies into our lives.

Amazon started to help us with our book purchases and now knows our shopping/grocery habits, our TV & movie preferences; Alexa listens to the ambient noises of our looking for potential intrusions.

Apple observed us to interact with phones & laptops, then learned our music and entertainment tastes as well.

Samsung helped us with our home life programming appliances, TVs, mobiles for our needs.

Google got to know early one what we searched, read, who emailed us, who called us, and now Assistant…


After over ~20 years of working in an Agile way, I realized that the whole thing could be summarized in “don’t be an asshole”.

It’s in the Agile manifesto:

We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:

Individuals and interactions, over processes and tools
Working software, over comprehensive documentation
Customer collaboration, over contract negotiation
Responding to change, over following a plan

That is, while there is value in the items on
the right, we value the items on the left more.

All views are my own.


Commons sense is one of the most undervalued virtues in business; hence I wrote these ideas down not to forget.

  1. Ideas are cheap, bringing them to reality is expensive. Change is expensive. Successful Product Manager do that effortlessly.
  2. “No” it’s a conversation starter. Always ask why.
  3. Use a strict prioritization framework, eg.: I) What’s best of the user II) What’s best for the client III) What’s best for the service provider.
  4. There are three metrics buckets: quality, quantity, efficiency. B2B funnel metrics are unique to each industry.
  5. You cannot do traditional A/B testing in enterprise software, especially with sensitive data…

In the US, fewer people than ever before have an established primary care relationship:

“Researchers found that in 2002, 77% of adult Americans had an established source of primary care, compared with 75% in 2015. This 2% difference translates to millions fewer Americans who now have primary care. Having primary care decreased over time for Americans in their 30s, 40s and 50s. Among Americans without complicated medical histories, having primary care declined over time in every decade of age through their 60s.” — 12/16/2019

To make the matter even worse, only 16% of the US population can be considered a…

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